When You Cannot Make Clear Copies

Copies appear dirty.

Image density is too high.

Adjust the image density. See “Adjusting Copy Image Density”, Copy/Document Server Reference.

Copies appear dirty.

Auto Image Density is not selected.

Adjust the auto density. See “Adjusting Copy Image Density”, Copy/Document Server Reference.

The reverse side of an original image is copied.

Image density is too high.

Adjust the image density. See “Adjusting Copy Image Density”, Copy/Document Server Reference.

The reverse side of an original image is copied.

Auto Image Density is not selected.

Adjust the auto density. See “Adjusting Copy Image Density”, Copy/Document Server Reference.

A shadow appears on copies if you use pasted originals.

Image density is too high.

Adjust the image density. See “Adjusting Copy Image Density”, Copy/Document Server Reference.

Change the orientation of the original.

Put mending tape on the pasted part.

The same copy area is dirty whenever making copies.

The exposure glass, scanning glass, or ADF is dirty.

Clean them. See Maintaining Your Machine.

The same copy area is dirty whenever making copies.

[Original Type Select] is set to [Text / Photo], and an original with text and photographs that can hardly be distinguished from each other is loaded.

Press [Others], select [Generation Copy], and then begin copying. See “Generation Copy”, Copy/Document Server Reference.

Copies are too light.

Image density is too light.

Adjust the image density. See “Adjusting Copy Image Density”, Copy/Document Server Reference.

Copies are too light.

A light copy may result when you use damp or rough grain paper.

Use the recommended paper. See “Copy Paper”, About This Machine.

Contact your service representative.

Copies are too light.

Toner cartridge is almost empty.

Add toner. See Adding Toner.

Copies are too light.

The paper is damp.

Use paper that has been stored in the recommended temperature and humidity condition. See “Copy Paper”, About This Machine.

Parts of images are not copied.

The original is not set correctly.

Set originals correctly. See “Placing Originals”, Copy/Document Server Reference.

Parts of images are not copied.

The correct paper size is not selected.

Select the proper paper size.

Images appear only partially colored.

The paper is damp.

Use paper that has been stored in the recommended temperature and humidity condition. See “Copy Paper”, About This Machine.

Colored lines appear.

The exposure glass or scanning glass is dirty.

Clean them. See Maintaining Your Machine.

White lines appear.

The exposure glass or scanning glass is dirty.

Clean them. See Maintaining Your Machine.

White lines appear.

When is blinking, toner is beginning to run out.

Add toner. See Adding Toner.

Copies are blank.

The original is not set correctly.

When using the exposure glass, face the originals down. When using the ADF, face them up.

A moiré pattern is produced on copies.

Your original has a dot pattern image or many lines.

Place the original on the exposure glass at a slight angle.

Black spots appear on the copy of a photographic print.

Because of high humidity, the photographic print has stuck to the exposure glass.

Place the print on the exposure glass in either of the following ways:

• Place an OHP transparency on the exposure glass, and then place the print on top of the OHP transparency.

• Place the print on the exposure glass, and then place two or three sheets of white paper on top of it. Leave the exposure glass cover or auto-document feeder (ADF) open when copying.