The following procedure explains how to remove jammed papers.
The internal parts of the machine may be hot. Wait for the duplex unit to cool down before clearing a paper jam in the unit.
When A is lit
When B is lit
When C is lit
When D is lit
When P is lit
When R is lit (when Booklet Finisher is installed)
When R is lit (when Booklet Finisher is installed)
When R is lit (when Booklet Finisher is installed)
When R is lit (when 500-sheet Finisher is installed)
When R is lit (when 1000-sheet Finisher is installed)
When Y is lit
When Z is lit
Inside the finisher, or inside the front cover, there is a sticker explaining how to remove misfed paper.
If a detailed removal instruction appears on the right of the screen, follow it.
You can also use the procedure indicated in [System Status] to remove jammed paper.