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Alert Messages

This section describes the machine alert messages.

Message

Cause

Solution

Cannot connect with the wireless card. Turn the main power switch off, then check the card./ Problems with the wireless card./ Problems with the wireless board.

  • IEEE 802.11b interface unit was not inserted when the machine was turned on, or it was pulled out after the machine turned on.

  • The settings are not updated although the unit is detected, or errors are found while accessing the unit.

Turn off the machine and check the IEEE 802.11b interface unit is inserted correctly. Then, turn the machine on again. If the message appears again, call your service representative.

Problems with IEEE 1394 Board.

An error may have occurred in the IEEE 1394 board.

Turn off the main power switch, and back on again. If the message appears again, contact your service representative.

Problem with Hard Disk.

An error has occurred in the hard disk drive.

Turn off the main power switch, and back on again. If the message appears again, contact your service representative.

The entered password is incorrect.

The password of the encrypted PDF file has been entered incorrectly.

Enter the correct password.

USB has a problem.

An error has occurred in the USB interface.

Turn off the main power switch, and back on again. If the message appears again, contact your service representative.

Hardware Problem: Ethernet

An error has occurred in the Ethernet board.

Turn off the main power switch, and back on again. If the message appears again, contact your service representative.

You do not have the privileges to use this function.

Use of this function is restricted.

Contact the administrator.

Authentication has failed.

  • The login user name or password entered is incorrect.

  • The machine currently cannot perform authentication.

  • Check your login user name and password.

  • Contact the administrator.

Parallel I/F board has a problem.

An error has occurred in the parallel interface board.

Turn off the main power switch, and back on again. If the message appears again, contact your service representative.

Printer font error.

An error has occurred in the font settings.

Contact your service representative.

Memory Overflow

Maximum capacity of PCL 5c/6 or PostScript 3 list display has been exceeded.

Reduce the value of [Resolution] in the printer driver. Alternatively,select [Frame Priority] from [Memory Usage] in [System].If this message continues to appear after taking these steps, decrease the number of files sent to the machine.